Professional Summary
I’m an IT professional with experience supporting users and systems in structured environments. I focus on troubleshooting, documentation, and clear communication to help technology work reliably for the people who depend on it. I enjoy solving practical problems and continuously developing my skills across IT operations and systems.
Areas of Focus
Practical IT skills centered on reliability, clarity, and people-first support.
IT Support & Troubleshooting
Professional communication, thoughtful diagnosis, and issue resolution.
Systems & Account Management
User access, device readiness, and operational consistency.
Documentation & Process
Clear documentation, repeatable workflows, and better handoffs.
Automation Mindset
Reducing repetitive work through scripts, tooling, and iteration.
TOOLS I USE
Windows · Linux · Microsoft 365 · Networking · Python · Bash
Certifications
Professional certifications that support service quality, clarity, and reliability.
Get in Touch
The easiest way to reach me is email or LinkedIn.